Gh   Ghc   Home service 

Home services are available from Tuesdays to Fridays. You can book directly on the website or call/text our WhatsApp rep for assistance. D`ue to the time and energy involved in commuting to your respective locations, there are some terms and conditions applied.

• The client should be ready by the time stylist arrives at the location.
• There is a 200ghc additional charge added to the service charge (i.e….. if the service you booked requested for is 400ghc in total, 200ghc will be added to it, making it a total of 600ghc ).
• Transportation in and out of the location is catered for by the client (transport prices are relative to your location, which will be confirmed by the Uber driver, and a receipt will be provided to you on arrival at your location.
• Clients should try as much as they can to reduce the times they get up from their seats when service is ongoing.

Bookings

All services aside CORNROWS AND PONIES gothrough a straight booking process without needing any approval (you will receive a confirmation text from BUKSLAY stating your appointment date, time, and booking code after payment is made).

However, when booking for CORNROWS AND PONIES, the system automatically redirects you to our official WHATSAPP page, where you will be engaged by someone to know if you have a preferred style (this is to check for availability and help book you with the best possible stylist for your preferred style. When you both come to an agreement, she will approve your appointment and send you a payment link.

As soon as payment is made, you will receive a confirmation text from BUKSLAY with all the necessary information.

PAYMENT VALIDATES APPOINTMENT !!!

Sizes and Length prices

Our sizes have been categorized into “ROWS” ( ie. 3 rows to 8 rows , with 3 rows being the biggest size and 8 rows being the smallest size ), However, pictures are provided to help you identify the size you want before proceeding to book .

Our standard length is WAIST LENGTH (24″ ). Additional length comes a cost . (this will be added to the price indicated below your preferred style )

226” = extra 50 ghc
28” = extra 100 ghc
30” = extra 150 ghc
32” = extra 200 ghc
34” = 250
36” = 300 Ghc
Note : every 2 inches attracts 50ghc increase in price

Service Requirements

We do not work with dump hair. This is to make sure we provide you with the best possible result and outcome. Thus, you may be asked to wash your hair at the salon if it has been washed for more than 1 week (PERMED / NATURAL HAIR ); however, if you wish to wash your hair before coming to the salon, be sure to arrive with your hair thoroughly washed more than a week (PERMED HAIR ). For natural hair, be sure to arrive with your hair thoroughly washed not more than a week and blow-dried/threaded (depending on your hairstyle and preference) not more than a day.

However, we can provide this service at a fee. Check through our catalogues for the price list of additional services we provide.

Payments and balances

All balances are due on your scheduled day of appointment. The client’s remaining balance can be paid with cash, mobile money, or credit/ debit card. The necessary transactional details would be provided to aid payment.

For our foreign clients, we accept other currencies (USD $, POUNDS £) if you wish to pay with that at the current exchange rate.

Appointments

A flat deposit of GH₵100.00 is required for all hairstyles above GH¢100.00 and 50% for all hairstyles GH¢100.00 and below. This will initiate and secure your appointment which will be credited towards your total service bill. This is not refundable if you decide to cancel/reschedule your appointment with us without any prior notice (48 hours).

However, when you do inform us within 48hrs to you appointment, you are entitled to a refund if you do not wish to reschedule.

Kindly note that refunds is not done immediately as this is a programmed system, so be sure of the DATE and TIME when selecting.

WALK IN SERVICES

We accept walk-in services but this service is conditional ( that is , when a client walks in for any of our braids services and we are not expecting an already booked appointment or we are available at the time of entry, we would gladly provide the service to the client. However, in the event when we are busy at the time of entry and also expecting other appointments , we might decline the service or book an appointment for you on a different available date . Therefore, we encourage our clients who wish for walk-in services to call us before they set off just to be sure if we can accommodate them.

PRIVACY POLICY.

Information collected from our booking page or website is only used if we need to contact you for further information regarding your appointment. Only employees with traceable logins have access to your appointment contact and or your payment history. Your information is never sold or shared to any third party and is always kept private for your protection. We greatly appreciate your cooperation in providing us with the information we need to best serve you.

CANCELLATIONS AND MISSED APPOINTMENT POLICY.

At Bukslay we strive to ensure the utmost positive and enjoyable experience for our clients and team members. Our team members understand that sometimes there are unavoidable circumstances that can conflict with your scheduled appointment and therefore cause you to cancel. As a courtesy to other clients and our team members, we ask that any cancellations and rescheduling notice should be given 48 hours prior to your scheduled appointment.
Kindly note that, clients will be ask to forfeit their initial deposit if;
● Any cancellations are made without any prior notice (48hours)
● If clients do not show up on the day of appointment.

Late cancellations and missed appointments leaves gaps in the stylist’s schedule that cannot be filled without timely notice. This 48 hours prior notice enables us to schedule other clients, and in turn, maintains availability of services for you and other salon clients.

DISSATISFACTORY POLICY.

Our goal is for each client to love their preferred hairstyle results. In the event that you are dissatisfied with our service(s) below is our refund policy for your perusal:
Services received cannot be refunded, However, we will gladly adjust any service you receive within three (3) days of your appointment. If you are not satisfied with the work performed, please send us a message by any means possible including a video or photo to help us understand what you mean better.
When the issue is confirmed, we will make every effort to correct any problems to your satisfaction by rescheduling you with a stylist at no additional charge to you.

LATE POLICY.

Please be sure to arrive on time for your appointment. Arriving 30 minutes after your appointment time may result in your appointment being rescheduled or cancelled .

PAYMENT POLICY.

Bukslay Hair Services gladly accepts CASH payment /BANK TRANSFER via BUKSLAY PAYMENT LINK.